Preparing for a firm call

Use a few minutes of preparation to make your first call clearer.

Write a brief summary

Note when and where the injury happened, the type of incident, and any immediate medical care.

Have photos, reports, insurance correspondence, and a treatment list nearby. You do not need a perfect file before calling.

Ask whether the firm handles your type of matter, whether it serves your area, and what information it needs next.

General information only. Rules and deadlines depend on the jurisdiction and facts. Reviewed September 2026.